Here are some answers to some of our frequently asked questions — if we missed your question, get in touch!



  • I placed an order, when will my shoes arrive?
    Shoes are made to order, and will ship within 2-3 weeks after you place your order. 

  • How do I know what size to order?
    Sizes are in inches. To measure baby's foot, trace from heel to toe on a piece of paper then measure with measuring tape. Add 1/2" for wiggle room.
  • I live in the Ottawa/Gatineau area, how do I get free delivery? Order $30 or more and choose local delivery at checkout. 

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